Privacy Policy

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

Client Information. When you choose to open an account with us on our mobile application (App), we will collect certain personal information, including, but not limited to (i) identity data includes your full name, date of birth, gender, social security numbers, and other data on government-issued identification documents, (ii) contact data includes your email address, mailing address, and telephone numbers, (iii) financial data includes your bank account and payment card details, annual income, savings, net worth, employments status, and investment experience, and (iv) profile data includes your username and password, purchases or orders made by you, and your responses to our investment preferences questionnaire. Visitor Information. We may collect various types of anonymous information about visitors to KOIN, such as device-related information (including browser type and IP address) and server log information (including the date and time of day of your visit, average time spent on the KOIN site, browsing activity, and any site that referred you to KOIN). We use this information to better understand our visitors and our business, facilitate site navigation, provide the services or information you request, and enhance our service. Passive Information Collection. As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, Facebook pixels, and navigational data collection. Our Website uses Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider, so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We may use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and to administer and improve our Website.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website

Improve, personalize, and expand our website

Understand and analyze how you use our website

Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Send you emails

Find and prevent fraud

Log Files

KOIN CAPITAL INC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, KOIN CAPITAL INC uses cookies. These cookies are used to store information including visitors preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users experience by customizing our web page content based on visitors browser type and/or other information. For more general information on cookies, please read Cookies article from the Privacy Policy Generator.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of KOIN CAPITAL INC. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on KOIN CAPITAL INC, which are sent directly to users browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that KOIN CAPITAL INC has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

KOIN CAPITAL INC's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. We use several third-party service providers who might collect personal information from you. DriveWealth, LLC (DriveWealth) provides brokerage and custody services for KOIN and its clients. When opening a KOIN account you enter into a brokerage agreement with DriveWealth. By using our App, you acknowledge and agree that DriveWealth will have access to the information you provide. You acknowledge and agree that the information you provide to DriveWealth will be treated by DriveWealth in accordance with DriveWealth's privacy policy which is available at https://drivewealth.com/. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access “ You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification “ You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure “ You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing “ You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing “ You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability “ You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

KOIN CAPITAL INC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.